15 April 2025 The Real Impact of Agile: Transforming Change in the AI Era. Born out of the need for flexibility, speed, and consistency, Agile has given us... Tech and AI
10 April 2025 What replaces Robo-advice? What replaces Robo-advice? Confronted with a choice of airlines between a fully automated pilot with... Advice
17 March 2025 The Next Industry Fix – Avoided? The Next Industry Fix – Avoided? Following the ‘Dear CEO’ letters issued to 20 of... Consumer Duty
04 February 2025 The Pensions Ticking Time Bomb How do you explain a workplace pension to someone entering the world of employment for... Pension
28 January 2025 The role of behavioural analysis in supporting Consumer Duty Behavioural analysis looks at how customers behave and why and has traditionally been used as... Consumer Duty
21 January 2025 Tick tock, tick tock, TikTok – is time running out for traditional advice channels? There has been a rise of a new intermediary between financial institutions and its consumers... Advice
04 December 2024 Change is Coming With the news landing last month of the Government’s planned Employment Rights Bill and the... Legislation
28 November 2024 Embedding Operational Resilience In this next instalment of our ‘Prepare, Protect, Prevent’ Operational Resilience (OR) campaign, we explore... Ops Resilience
26 November 2024 Operational Resilience: Striking the Balance with Outsourcers Outsourcers form the mainstay of many customer operations models and enable firms to focus on activities better... Ops Resilience
