28 November 2024 Embedding Operational Resilience In this next instalment of our ‘Prepare, Protect, Prevent’ Operational Resilience (OR) campaign, we explore... Latest News
26 November 2024 Operational Resilience: Striking the Balance with Outsourcers Outsourcers form the mainstay of many customer operations models and enable firms to focus on activities better... Latest News
02 October 2024 Transforming Contact Centres with AI: A New Era As customer contact centres in the wealth industry grapple with numerous obstacles, service providers are... Latest News
23 May 2024 Behind The Scenes With AI There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but what... Latest News
23 September 2020 Will a Ban on Contingent Charging for DB Pension Transfers Result in Better Client Outcomes? It’s been a long time coming, but the ban on contingent charging for DB transfers... Latest News
17 August 2020 Confidence is a crisis I work with so many amazing people. Capable, intelligent, insightful…and that’s just Carl One common... Latest News
06 August 2020 The Design Authority… Unpacked Here at Simplify Consulting we believe a Design Authority is a key governance forum in... Latest News
