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Embedding Operational Resilience
In this next instalment of our ‘Prepare, Protect, Prevent’ Operational Resilience (OR) campaign, we explore...
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Operational Resilience: Striking the Balance with Outsourcers
Outsourcers form the mainstay of many customer operations models and enable firms to focus on activities better...
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Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers are...
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Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but what...
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Charity begins…..in the workplace?
It won’t have escaped anyone that ‘charity’ is really important to us at Simplify. Whether...
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Project Methodologies – Has the ‘Waterfall’ method become outdated?
Sam Burrow Consultant .. As Simplify’s newest recruit, joining as a Consultant with a background...
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Real-Time RCSAs
Kate Monserrate Director .. We work with many fantastic organisations, helping them better embed risk...
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Tackling Correspondence
Mention correspondence to many experienced professionals in Wealth Management, and they can rattle off numerous...
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Building the Brand
Seven years in and we’re busier than ever, more clients than ever, more variety in...