Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
COP 27 – is it enough?
COP 27 took place at the end of 2021, bringing governments, businesses, and civil [...]
Is there a dark cloud hanging over your sustainability policy?
A lot has been written about ESG and how you evidence to customers that [...]
Consumer Duty – Ensuring Effective Product Management
Consumer Duty – Ensuring Effective Product Management In the first of our series on [...]
Charity begins…..in the workplace?
It won’t have escaped anyone that ‘charity’ is really important to us at Simplify. [...]